Privacy Policy

PRIVACY POLICY – PRAANA SPA

Praana Spa (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our services.

By accessing our website or booking a session with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Name
Phone number
Email address
Booking details
Communication preferences

b. Non-Personal Information

Browser type
Device information
IP address
Pages visited
Time spent on our website

c. Payment Information

We do not store any payment or card details. All payments (online or offline) are processed through secure third-party providers or at our physical location.

2. How We Use Your Information

We use collected information to:

Confirm and manage bookings
Respond to inquiries
Improve customer experience
Send appointment reminders or updates
Provide promotional offers (only with your consent)
Enhance website functionality and security

3. Sharing of Information

We never sell, trade, or rent your personal information.

We may share your data only with:

Trusted service providers (e.g., booking systems, SMS/email providers)
Legal authorities, if required by law

All service partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

Our website may use cookies to:

Improve website performance
Personalize user experience
Analyze site traffic
Enhance loading speed

You can disable cookies in your browser settings, but certain website features may not function properly.

5. Data Security

We implement strict measures to safeguard your data, including:

Encrypted communication
Secure servers
Limited access to personal information

Although we take every precaution, no online system is 100% secure.
However, we continuously update our security practices to protect your data.

6. Your Rights

You have the right to:

Request access to your personal data
Correct inaccurate information
Request deletion of your data
Opt out of promotional messages

To make any request, contact us at:
[Add your email or phone number]

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.
Please review their policies before engaging with them.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices,please contact:

Praana Spa
2nd Floor, Sunshine Kay Golden Square 206,
Opp. Rajapushpa Atria, Kokapet, Gandipet, Hyderabad, Telangana 500075